Rebooking, Trip Transfers & Substitution Policy

Last Updated: 07/23/2025

At Life’s Abri’s, we understand that plans can change. Whether due to unexpected life events or evolving travel needs, we aim to support reasonable modifications within the limits of vendor terms and operational feasibility. This policy outlines how to rebook a trip, transfer your spot to another traveler, or request substitutions—and when such changes may not be possible.

1. Definitions

Rebooking: Changing your trip dates or destination entirely
Trip Transfer: Assigning your booked spot to another traveler
Substitution: Replacing a specific component of your trip (e.g., traveler name, activity, room type)

Each of these changes is governed by different timelines and vendor rules.

2. Rebooking a Trip (Date or Destination Change)

If you need to move your trip to a different date or change your itinerary entirely:

Requests must be made in writing at least 90 days before departure
A rebooking fee may apply (typically $100–$300 depending on complexity)
Price adjustments may occur if new dates or locations are more expensive
Not all elements may be refundable or transferrable (e.g. non-refundable airfare, tours)
Rebooking is subject to availability and vendor approval

If rebooking is not possible, the change may be treated as a cancellation per our Payment Terms & Cancellation Policy.

3. Transferring a Trip to Another Traveler

You may transfer your trip to another eligible individual if:

The request is made at least 90 days before departure
The new traveler meets all eligibility and documentation requirements
You submit the request in writing and pay a transfer fee (typically $75–$200)
Any airline or ticket name-change fees are paid by the traveler(s)

Transfers are not guaranteed and depend on vendor and accommodation policies. Late transfer requests may be denied or incur additional charges.

4. Substitutions Within a Trip

Certain substitutions may be allowed, including:

Roommate changes
Upgrading or downgrading hotel rooms
Swapping optional excursions (based on availability)

All substitutions must be:

Requested at least 90 days before departure
Approved by Life’s Abri’s
Subject to any vendor change fees or pricing differences

Changes made within 30 days may not be possible and are subject to stricter terms.

5. Situations Where Changes Are Not Possible

Some trip components are non-changeable, including:

Non-refundable airfare once ticketed
Tours or experiences with fixed participant limits
Promotional trips with strict terms
Peak-season or holiday accommodations with no flexibility

In such cases, attempting to modify the reservation may result in full forfeiture of that component. Travel insurance is highly recommended to cover such losses.

6. Rebooking Due to Illness or Emergency

If a traveler cannot participate due to verifiable illness, injury, or emergency:

We will attempt to rebook or issue credit when vendor policies allow
Documentation may be required (e.g., doctor’s note)
Final decisions rest with the third-party providers involved
The traveler should also contact their travel insurance provider for reimbursement

Life’s Abri’s does not guarantee refunds in such cases but will advocate on your behalf.

7. Rebooking or Transferring Group Trips

For group itineraries:

Rebooking or transfers may affect the group dynamic, pricing, and reservations
Life’s Abri’s reserves the right to deny changes that impact other travelers
Group leaders must approve any major participant swaps or adjustments

Any group-wide date changes must be made with sufficient lead time.

8. Notification & Documentation Process

To request a rebooking, transfer, or substitution:

Email hello@lifesabris.com with the subject: “Rebooking/Transfer Request – [Your Name]”
Include your original trip name and departure date
Clearly state the nature of the change and reason
Allow 3–5 business days for review and reply

We will confirm in writing whether the request is approved and what (if any) fees apply.

9. Refunds After Rebooking

If a new itinerary is less expensive than the original:

Any difference may be issued as a travel credit for future use, subject to terms
Refund requests are evaluated case-by-case and subject to agency and vendor policy

10. Final Note

We want your trip to work for you—but we also operate within a global network of vendors, partners, and systems that require stability and notice. Flexibility is often possible when communication is proactive and cooperative.

Questions?

For personalized help with changes or substitutions, email hello@lifesabris.com and we’ll guide you through your options.